MUNAGALA KALYAN KUMAR

Architected and documented comprehensive Conception, Elaboration, and Use Case documentation for the LPS System, streamlining the vehicle loan process from application to disbursement.

Directed Directly Capture Objectives (DCO) activities, including UI modeling, process flows, and business rules, ensuring alignment with functional requirements and project goals.

Managed end-to-end project deliverables, from scope definition through UAT support, consistently meeting deadlines and budget constraints by providing proactive updates to leadership.

Functioned as a key testing resource, performing unit and User Acceptance Testing (UAT) to validate functional requirements and ensure high-quality product delivery.

Led requirements gathering and process optimization for CITI's EIOT & Reporting tool, streamlining workflows and enhancing the Request Catalogue framework.

Contributed to strategic planning and problem identification for Virgin Money's Crown Peak project, improving Cookies Consent Management and overall bank efficiency.

Performed comprehensive data analysis, documentation, and testing for Anthem-Legato's InterACT Claims Management application, ensuring data integrity and system functionality.

Designed and executed test plans, scenarios, and cases for integration, regression, and user acceptance testing, validating system functionality across projects.

Developed and maintained technical documentation, including functional specifications and UI properties, ensuring clear communication and accurate PEGA solution implementation.

Acted as the primary liaison between project managers, stakeholders, and technical/testing teams across multiple projects, ensuring seamless project lifecycle execution.

Developed detailed process maps for business processes and integrated them with architectural objects, improving clarity and efficiency for complex insurance systems.

Collaborated with internal and external stakeholders to analyze business needs and functional requirements, ensuring solutions met agreed-upon service levels for performance and user experience.

Resolved critical issues by providing comprehensive specifications and documentation, facilitating smooth project progression and stakeholder alignment.

Translated complex customer business functions and processes into clear documentation, ensuring system design perfectly aligned with client needs.

Led and provided technical guidance to development teams and stakeholders, ensuring project assignments were executed efficiently and effectively.

Developed and delivered comprehensive training programs on system modules, enhancing the technical proficiency of professional staff.

Conducted thorough functionality and user acceptance testing (UAT) for the new system, ensuring high quality and adherence to requirements.

Led end-to-end business requirement gathering for over 336 government projects, conducting detailed interviews with SMEs and translating needs into functional specifications (BRD, SRS).

Designed and implemented comprehensive PEGA solutions, including UI interfaces (sections, harnesses, flow actions), activities, and decision rules, enhancing workflow automation and system functionality.

Managed full project lifecycles from planning and scope definition to UAT and post-implementation support, ensuring successful delivery and user adoption across diverse government departments.

Streamlined project communication as a liaison between stakeholders, development, and testing teams, facilitating seamless information flow and issue resolution.

Conducted thorough testing, including unit, integration, regression, and UAT, and utilized debugging tools (Tracer, Rules Inspector) to ensure high-quality and defect-free application deployment.

Developed and executed unit test plans, reviewed Java/JEE code with PMD static analyzer, and provided application support, ensuring robust and optimized system performance.